RETURN & EXCHANGE
Return
If you will need to return your product, please review the information below.
- Returns must be made within 14 days of the delivery day.
- Merchandise must be in its original, unopened, and unused condition.
- We regret that we do not refund original shipping costs with the return.
- Please note on the front side of your receipt or packing slip the reason for your return.
- Please email ebeautyhawaii@gmail.com and return to:
E-Beauty
2916 Date St #8D
Honolulu, Hawaii 96816
- You will be responsible for the return shipping & handling charges, which will not be refunded.
- Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
Exchange
If you will need to exchange your product, please review the information below.
- We accept exchanges on items purchased on E-beauty only up to 14 days after the delivery day.
- Please enclose the product you wish to exchange and your receipt. On the receipt, write instructions on what item(s) to exchange.
- If there is a difference in cost with the exchange, we may reach out to you for further information.
- You will be responsible for the return shipping & handling charges, which will not be refunded.
- Please email ebeautyhawaii@gmail.com and ship your exchange to us via a pre-paid package:
E-Beauty
2916 Date St #8D
Honolulu, Hawaii 96816